Thank you for your follow up email and I am sorry that I haven't already written to thank you for your excellent service!
The Jumpking Oval Pod trampoline actually arrived on the Monday (a day prior to expectation) and a few friends helped me to assemble it that day. I have had a previous trampoline but must say the Jumpking is massively superior. I never realised there could be such a vast difference in the overall quality and appearance of a trampoline, and whilst the Jumpking was more expensive than my previous trampoline, the whole system is obviously far more robust and safe, so in my opinion, the safety features far outweigh any extra cost! The only one comment I would pass is that the instructions for assembly are not the easiest to follow but I appreciate this is the manufacturer's responsibility....not yours.
Thank you once again for your excellent service....I would definitely recommend your company to others because you demonstrated exemplary consideration right throughout the buying process from pre-order discussions to delivery and even after-sales!
Bouncy Happy people Editors note: The Oval pod instructions are not the easiest and we have an assembly guide on the site. It will take 2 adults more than the hour stated to assemble the Oval Pod - it took us nearly 3 hours.